FA

Source: ArabianBusiness

Dubai Islamic Bank offers compensation to affected customers

The company announced that the new system had reached "stable"; Customers will receive Vela rewards and refunds

By publishing a statement, Dubai Islamic Bank apologized to the affected customers for the recent problems and announced that the bank's new system has now reached "stability" and the previous problems have been resolved.

In order to compensate for the problems, Dubai Islamic Bank offers "Wela" prizes to the affected customers.

These rewards will be in the form of credits that can be used in different categories of transactions and will be presented instead of cash payments. Vela awards allow customers to benefit from various services and products of the bank.

In addition, Dubai Islamic Bank will refund the costs incurred due to system problems. This action is taken in order to compensate the dissatisfaction of the customers and maintain the credit of the bank.

Dubai Islamic Bank has emphasized that it will take necessary measures to improve service quality and prevent similar problems in the future and will continue to optimize its systems.

2024-07-24 10:25:32

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Dubai: 'Meet' these famous K-pop idols in a unique VR concert experience

How to simplify EV charging in Dubai with the Dewa Green Charger card

How Abu Dhabi's new AI government will help create 5,000 jobs and improve the economy

How AI is a 'Game Changer' in Academics and Industry; Educators Urge 'Honest' Use

Burjeel Group to Establish a Specialist Oncology Network in the GCC

Dubai Loop: High-Speed Underground Transport System to Ease Traffic

Dubai motorists can ‘Park Now, Pay Later’ as Parkin launches new app

Flying Taxi in UAE: Test Flights to Begin in Summer to Monitor Impact of Extreme Temperatures

Dubai RTA Completes 40% of Nol Digital Payment System Upgrade

Abu Dhabi Makes Major Mobility Investment Leap in 2024